Our Team
Renzo Menendez
Co-Founder/Technical DirectoR
Katy Upton
Co-Founder/Commercial Director
Greg Upton
Director - Service Delivery
Rushi Thummar
Global Service Delivery Manager
Debbie Harriott
Commercial Operations Manager
Jenna BlurTon
Global FInance Manager
Mauro Dacosta
Service Delivery Manager
Aftab A. Khan
Technical Project Manager
Sergio Garcia
Servicedesk Analyst
Oswaldo Aguirre
Delivery Support Specialist
Jacob Hallam
Team Leader - Technical Support
Hitesh Chhaya
Technical Support Specialist
Ben Sowter-Ware
Technical Support Assistant
Luis Alberto HIdalgo
LATAM Regional Manager
Vrushang Trivedi
Global Servicedesk Manager
Ruhwang Ago
Servicedesk Analyst
Shanti Kumar Singha
Servicedesk Analyst
Gaurav Chopra
Global Servicedesk Supervisor
Gaurav Tilwani
Servicedesk Analyst
Adnan Laeeque
Global Program & Business Strategy Manager
Narendra Soni
Global Sales & Support Manager
Anirban Konwar
Sales and Support Analyst
Utsav Mali
Global Sales & Support Manager
Sharon Edwards
Client Revenue Manager
Saurabh Malik
Finance Manager - India
Miyuki Tomioka
Japan Office Operative
About Fortitude Nicsa Global
We are a global IT service provider delivering 24×7 onsite support and hardware maintenance. Our mission is to go ‘Above and Beyond’ to give a superior experience.
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