Exploring Ekahau: With Greg Upton

A robust Wi-Fi network is the backbone of any enterprise, and conducting a meticulous Wi-Fi site survey is crucial for optimal wireless performance. This brings us to Ekahau—the market leader in Wi-Fi planning, analysis, and troubleshooting tools, used by businesses and organisations globally, including 40% of the Fortune 500 companies. As we dive into the world of Wi-Fi site surveys, I find it essential to share insights on the Ekahau suite, including the renowned Ekahau Sidekick and Ekahau Survey, which are used for designing and optimising wireless networks to ensure seamless connectivity in our tech-driven age. My name is Greg Upton and I’m the Business Development and Sales Director at Fortitude Nicsa Global. I’ve been working within the IT Industry for over 10 years now and I’ve been fortuate enough to become an ECSE Certified Ekahau Wireless Survey Engineer.

My purpose here is to equip you with a comprehensive understanding of Ekahau’s solutions, from Ekahau AI Pro—a powerhouse in Wi-Fi planning—to the Ekahau Site Survey, known for its precision and compatibility with cutting-edge wireless technologies like Wi-Fi 6 and 5G. In this article, we will compare Ekahau’s innovative approach with traditional site survey methods, unfold best practices for maximum accuracy, and provide you with a valuable FAQ section. Along with that, I’ll offer our unique perspectives on Ekahau’s extensive range of products, including insights drawn from Ekahau’s training, certification programs, and their practical resources—all aimed at empowering you to achieve a high-performing Wi-Fi network.

Key Features and Benefits of Ekahau Wireless Surveys

Delving into the world of Wi-Fi site surveys with Ekahau’s suite has been a game-changer for me, and I’m excited to share some of the key features and benefits that have stood out in my experience:

• Ekahau Sidekick 2: This is not just any device; it’s a comprehensive diagnostic and measurement tool that has revolutionised how I approach wireless network analysis. Covering 2.4, 5, and 6 GHz bands, the Sidekick 2 is instrumental in ensuring that Wi-Fi networks are optimised for performance across all frequencies. I’ve found it to be particularly useful in environments where the latest wireless technologies, like Wi-Fi 6, are in play. It’s like having a Swiss Army knife for Wi-Fi troubleshooting (Ekahau Sidekick 2).

• AI-Driven Design with Ekahau AI Pro: When it comes to planning and designing a wireless network, the AI Pro tool is a standout. It’s AI-driven capabilities for the 6 GHz band allows for smarter, more accurate network designs that consider the complexities of modern wireless environments. The result? A network that’s not just functional but finely tuned to meet the exact needs of its users.

• Optimisation and Troubleshooting: Ekahau isn’t just about planning; it’s about maintaining and enhancing network performance. With tools like Ekahau Optimiser and Ekahau Analyser, I’ve been able to follow simple, step-by-step guides to optimise network performance and troubleshoot issues on the fly using mobile devices. It’s like having a network expert in your pocket, ready to tackle any challenge that comes your way.

The suite also includes several other tools that have made a significant impact:

• Ekahau Survey: This mobile app has transformed how I conduct on-site surveys. Being able to generate heatmaps for network coverage and performance directly from my iOS or Android device has saved me countless hours. It’s professional-grade and incredibly user-friendly (Ekahau Survey).

• Ekahau Cloud: Collaboration is key in network management, and Ekahau Cloud makes it a breeze. Sharing and analysing data across teams, regardless of location, ensures that everyone is on the same page and can make informed decisions quickly.

• Future-Proofing: One of the greatest benefits I’ve experienced with Ekahau is the peace of mind that comes from knowing my network designs are future-proof. As new wireless technologies emerge, Ekahau’s tools have been able to adapt and provide the necessary insights to keep networks ahead of the curve, ensuring longevity and relevance in a fast-paced tech world.

By integrating Ekahau’s suite into my Wi-Fi site surveys, I’ve not only saved time and costs but also significantly enhanced network performance and user experience. It’s a comprehensive solution that I’ve come to rely on for all things Wi-Fi, and I can’t recommend it enough for those looking to elevate their wireless networks to new heights.

Comparing Ekahau Wireless Surveys with Traditional Site Surveys

In my journey of designing and optimising Wi-Fi networks, I’ve come across two distinct approaches: the traditional Wi-Fi site surveys and the Ekahau Wireless Surveys. Let’s delve into a comparison that highlights the contrasts and advantages of using Ekahau’s comprehensive tools over traditional methods.

• Precision and Accuracy: Traditional site surveys often depend on basic tools like Wi-Fi adapters, which can vary widely in their accuracy. In contrast, Ekahau’s Sidekick device offers a level of precision that’s simply unmatched. An external RF lab study commissioned by Ekahau revealed that the Sidekick provides highly accurate data for both Wi-Fi surveys and troubleshooting, a stark contrast to the inconsistency of consumer devices (Ekahau Sidekick Accuracy).

• Visualisations and Analysis: When I’m in the field, visual aids are invaluable. The Ekahau Site Survey (ESS) offers an impressive 19 visualisations, including heatmaps for signal strength, noise levels, and potential interference. These tools are crucial for both designing and troubleshooting networks. Seeing the actual impact of your network layout in terms of signal-to-noise ratio (SNR), data rate, and channel overlap is enlightening. For example, a higher SNR not only indicates a strong signal but also allows for higher data rates with fewer re-transmissions – a critical factor for network performance (Boost Wi-Fi Reliability with ESS).

• Efficiency and User Experience: Traditional surveys can be time-consuming, often requiring manual adjustments and a steep learning curve. Ekahau’s suite, with its AI-driven design, predictive surveys, and auto-positioning of access points, provides faster survey times and a more intuitive user experience. I’ve found that the adjustable settings for different wall types and the dual-band spectrum analysis streamline the process, making it easier to adapt to complex environments. Although Ekahau may come with a higher initial cost, the accuracy, speed, and ease of use often translate to long-term savings and a more reliable network (Ekahau Wireless Surveys).

Choosing between Ekahau and traditional methods isn’t just about the tools; it’s about understanding your specific needs, budget, and the level of expertise within your organisation. For me, the decision to incorporate Ekahau into my Wi-Fi site surveys has been a game-changer, enhancing both my workflow and the performance of the networks I manage.

Best Practices and Tips for Maximum Accuracy

Embarking on the journey of Wi-Fi design with Ekahau’s software has been a revelation for me. I’ve discovered that the key to a successful Wi-Fi network lies not only in the tools we use but also in the practices we follow. Here are some best practices and tips I’ve picked up along the way to ensure maximum accuracy in Wi-Fi site surveys:

1. Strategic Access Point Placement:

   • Place the right number of APs in locations that guarantee optimal signal strength and seamless device roaming. This ensures coverage is consistent and reliable across the entire space. It’s like setting the stage for a flawless performance where every corner of the room gets a clear sound.
   • For indoor Real-Time Location Services (RTLS), positioning APs in corners and specific rooms can significantly enhance location tracking accuracy. This meticulous placement is akin to placing security cameras in a building, where the right angle captures every essential detail (Ekahau Wi-Fi Design).

2. Predictive Design Precision:

   • When creating a predictive design, I use one map image per floor and pay close attention to defining the main interior and exterior walls. It’s a bit like creating a blueprint for a house, where every wall counts for the final structure.
   • Designing for 5GHz in dual-band networks and accounting for floor-to-floor bleed-through in multi-floor buildings is crucial. It’s similar to tuning an instrument for a concert, where every string’s pitch affects the overall harmony (Wi-Fi Best Practices for Industrial Environments).

3. Utilising Advanced Tools for Accuracy:

   • The Ekahau Sidekick 2 has been indispensable for its pinpoint accuracy and consistent results, making surveying not just faster but also more reliable. It’s the difference between using a high-precision watch and a sundial to tell time.
   • Heatmaps are my go-to for ensuring all requirements are met, providing a visual confirmation that’s as satisfying as seeing a well-organised spreadsheet with all the cells in green. Simulating directional antennas and considering antenna downtilt/uptilt in high-ceiling environments are also part of my toolkit, ensuring signals are focused and robust where they need to be (Mastering the Ekahau Sidekick).

By adhering to these best practices, I’ve been able to transform the Wi-Fi networks I manage into models of efficiency and reliability. It’s not just about having the right tools like the Ekahau Sidekick or the Ekahau Survey; it’s about using them with the wisdom that comes from experience and the guidance of proven strategies. With Ekahau, I’ve found that designing a Wi-Fi network is less of a daunting task and more of a strategic endeavour that, when done correctly, reaps immense benefits for any business.

FAQs

Navigating the complexities of Wi-Fi site surveys with Ekahau’s suite can bring up quite a few questions, especially if you’re new to the platform or considering an upgrade. Here are some frequently asked questions that might clarify a few points:

• Accessing Ekahau FAQ Page: To get to the heart of any queries about Ekahau Wi-Fi Site Surveys, you’ll need to head to their support page. Keep in mind, you’ll have to pass a human verification check and make sure JavaScript and cookies are enabled in your browser for a smooth experience. Each session is secured with Cloudflare, providing you with a unique Ray ID for added security (Ekahau Wi-Fi Site Surveys).

• Ekahau Product Clarifications: For those wondering about the difference between Ekahau Pro and Ekahau Site Survey Pro, they’re actually the same product. To dive into the data viewing and analysis, you’ll need the Ekahau Sidekick, which is a crucial part of the ecosystem. And if you’re considering the Ekahau Connect Subscription, remember it’s your ticket to a 12-month or 36-month pass to all the Ekahau apps and services, coupled with the convenience of Ekahau Cloud for project management. Just a heads up, if you decide not to renew your subscription, you’ll lose access to these apps and services (Ekahau Connect Subscription).

• Upgrades and Purchases: Upon purchasing Ekahau products, look out for an email with all the necessary access links. You’ll need to set up an account for Ekahau Connect Training to get started. And for those who’ve been with Ekahau for a while, the Premium Pack has now evolved into Ekahau Connect, which offers the same functionality but cuts down on the need for USB dongles and adaptors. If you’re itching for the latest features, current Ekahau Pro and Sidekick users can upgrade to Ekahau Connect with a Subscription Upgrade. And for the Android users out there, unfortunately, Ekahau doesn’t have plans for an Android app due to compatibility challenges, so you’ll need to stick with iOS or other supported platforms for now (Subscription Upgrade).

Remember, Ekahau’s tools, including the Ekahau AI Pro, Ekahau Sidekick 2, and the Ekahau Survey mobile app, are designed to provide comprehensive assessments for your Wi-Fi network. Whether you’re embarking on pre-deployment, validation, or post-deployment surveys, these tools have you covered. Plus, with a wealth of resources like documentation, training courses, and certification programs, you’re well-equipped to elevate your Wi-Fi network management to new heights.

Our Thoughts

Throughout our exploration of Ekahau’s suite for Wi-Fi site surveys, we’ve highlighted its unparalleled precision, robust feature set, and forward-thinking technology. The suite’s potential to transform and enhance the performance of wireless networks is evident through its AI-driven tools and advanced analysis capabilities. Ekahau satisfies the need for a comprehensive solution, solidifying its status as a critical asset for IT professionals aiming to deliver superior Wi-Fi network design and maintenance.

The significant value and long-term benefits of integrating Ekahau into site surveys clearly outweigh the initial investment, as reflected in the enhanced efficiency and reliability of Wi-Fi networks it helps shape. By utilising these sophisticated tools and adhering to best practices, professionals can not only navigate but master the complexities of modern Wi-Fi networks, ensuring they stay ahead in a tech-driven world where connectivity is paramount.