Aviation Company Seeks Support
Project Overview
- Global Catering, Retail & Solutions provider for the aviation industry
- Client wanted to refresh end user hardware but due to amount of users client found it difficult to manage the project
- FNG awarded 2 year contract to support client in over 152 global sites
- FNG were able to support the client by offering account managers, project managers and in country support of multi skilled technicians to quickly support the client
- Being able to leverage our offering and skills the client has seen a huge saving in their IT expenditure, the client is now able to offer quicker support and more local support
- Subsequent issues can now be handled in real time and not have a ‘reactive’ approach taken to them as before
- Over 2500 data centre devices were supported as part of this project
- Over 9000 total end user devices were covered as part of this project
Global Sites
0
Thousand Users
0
Total Network Devices
0
Total End User Devices
0
Support Solutions
- Over 150 global sites covered
- Desktop Services – desktops and laptop support
- Support of Offices, Data Centers and Server Rooms
- Desk-side support services including desktops, laptops and mobile
- Solving network devices issues
- Over 10,000 end user devices supported
- Wellness and inventory checks performed
