Global Third Party Maintenance | Multi-Vendor IT Hardware Support

Why Choose Third Party Maintenance?

Original Equipment Manufacturer (OEM) contracts can be expensive and inflexible, often requiring organisations to upgrade or replace hardware before it’s truly necessary. Third party maintenance offers a smarter alternative—extending the lifespan of IT assets, reducing costs, and providing support tailored to your business needs. TPM providers like FNG give you the freedom to choose the right level of support, at the right price, for as long as you need it.

Our Global Reach & Multi-Vendor Expertise

FNG operates in over 150 countries, supporting clients in Europe, the Americas, APAC, LATAM, Africa, and the Middle East. Our network of over 6,500 certified engineers means we can deliver rapid, reliable service wherever your infrastructure is located. Unlike some large service providers who rely on layers of subcontractors, we employ direct engineering staff—ensuring quality, accountability, and efficiency at every stage.

We support a wide range of hardware from leading manufacturers, including:

HPE – Servers, storage, networking equipment
Dell – PowerEdge servers, storage arrays, switches
Brocade – Fibre channel switches, SAN infrastructure
NetApp – Storage systems and data management solutions
EMC2 – Storage and backup hardware
And many more, including Cisco, Lenovo, Juniper, and Oracle

Storage Hardware Maintenance

Enterprise data storage is mission-critical. FNG delivers global storage hardware maintenance and support for NetApp, EMC2, Dell, HPE, and other leading vendors. Our certified engineers provide proactive monitoring, rapid fault resolution, and replacement parts as needed, so your data remains secure and accessible. We understand the unique demands of storage environments and tailor our SLAs to meet your business continuity requirements.

Network Hardware Support & Maintenance

Network reliability underpins every digital operation. FNG’s network hardware support and maintenance services cover switches, routers, firewalls, and wireless infrastructure from vendors including Brocade, Cisco, HPE, and Dell. Our global reach means we can respond rapidly—often within hours—to network incidents, minimising downtime and ensuring your teams stay connected.

Global Server Hardware Maintenance

Servers are the heart of your IT estate. FNG provides global server hardware maintenance and support for mission-critical systems, whether in the data centre or at the edge. Our engineers are experienced with HPE, Dell, Lenovo, and other major brands, delivering everything from scheduled preventative maintenance to emergency repairs. We support a range of SLAs, including 24×7, 4-hour response, and next business day options.

Data Centre Liquid Cooling Support

As high-density computing becomes the norm, data centre cooling is more important than ever. FNG offers data centre liquid cooling maintenance services to ensure your infrastructure remains safe and efficient. Our team is trained in the latest cooling technologies and can support a wide range of systems to keep your data centre running optimally.

Flexible Service Level Agreements (SLAs)

Every business is unique, so we don’t believe in one-size-fits-all support. FNG works closely with our partners to deliver maintenance solutions that match your operational requirements and risk profile. Whether you need 24/7 support, 4-hour onsite response, or next business day service, we’ve got you covered. Our SLAs are designed to provide peace of mind and keep your business moving, wherever you are in the world.

Why FNG?

Direct, Multicultural Teams: Our engineers are based in-country, offering support in local languages and understanding cultural nuances.
Vendor-Agnostic Expertise: We’re certified across a wide range of hardware, so you’re not locked in to a single vendor or solution.
Global Consistency: Our UK-based accredited team ensures consistent reporting and standards across all projects, worldwide.
Cost Efficiency: By working directly with FNG, you avoid the margin stacking often seen with larger providers who subcontract work.
Proven Track Record: We’ve delivered over 4,000 successful site visits in the past year and maintain a 98% SLA achievement rate.

Ready to Optimise Your IT Maintenance?

If you’re looking to extend the life of your IT assets, reduce maintenance costs, and enjoy truly global support, Fortitude Nicsa Global is your trusted partner. Contact us today or book a free discovery call to discuss your requirements with our team.

With FNG, you gain a proactive, reliable, and cost-effective approach to IT hardware maintenance—wherever your business operates.

Book a free discovery call with our experts

Experience the FNG difference—direct engineering, global reach, and a commitment to maximising the value of your infrastructure long after the OEM warranty ends.

Enquire About Third Party Maintenance

With our expertise in Multi Vendor Third Party Maintenance, global presence, and commitment to excellence, we are the trusted partner for businesses worldwide. Whether you need a single server covering or huge data centres full of equipment across multiple locations, Fortitude Nicsa Global delivers the results you need.

Get in Touch Today

Ensure your infrastructure is covered to prevent downtime and huge costs. Contact Fortitude Nicsa Global to schedule a call to see how we can help you.

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Global Third Party Maintenance: Multi-Vendor IT Hardware Support

IT infrastructure is the backbone of every organisation. As technology evolves and budgets tighten, IT leaders are increasingly turning to third party maintenance (TPM) providers to keep their critical hardware running efficiently, securely, and cost-effectively