Aviation Company Seeks Support

On Site Dispatch Third Party Maintenance
  • Global Catering, Retail & Solutions provider for the aviation industry
  • Client wanted to refresh end user hardware but due to amount of users client found it difficult to manage the project
  • FNG awarded 2 year contract to support client in over 152 global sites
  • FNG were able to support the client by offering account managers, project managers and in country support of multi skilled technicians to quickly support the client
  • Being able to leverage our offering and skills the client has seen a huge saving in their IT expenditure, the client is now able to offer quicker support and more local support
  • Subsequent issues can now be handled in real time and not have a ‘reactive’ approach taken to them as before
  • Over 2500 data centre devices were supported as part of this project
  • Over 9000 total end user devices were covered as part of this project

 

In the Numbers

152

Global Sites

5000

Users

3,720

Total Network Devices

10,000

Total End User Devices

Support Solutions

  • Over 150 global sites covered
  • Desktop Services – desktops and laptop support
  • Support of Offices, Data Centers and Server Rooms
  • Desk-side support services including desktops, laptops and mobile
  • Solving network devices issues
  • Over 10,000 end user devices supported
  • Wellness and inventory checks performed

Looking for a Reliable Network Infrastructure Partner?

FNG specialises in network infrastructure upgrades, Cisco hardware deployments, and bilingual IT support across Latin America and beyond.

 

Contact us today to discuss how we can help optimise your network for better performance and reliability.

 

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