At Fortitude Nicsa Global, we are more than just a solutions provider—we are a partner in your journey toward greater efficiency, performance, and success. Get in touch with us today.
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Customer Satisfaction
FNG were able to rapidly support our customer. One example of an instance of our SLA request of 24x7x4 was in Carrollton, Texas in the USA. The customer had a full site outage, where onsite customer switches were showing down and no site connectivity, where full operations were down. FNG responded to this issue within 15 minutes and we were onsite within 4 hours, solving this issue.
I also wanted to thank you and your team again for your partnership. We know we have not been particularly easy to deal with in terms of last-minute requests and changes, and we truly appreciate your team’s flexibility and willingness to do all that’s possible to try and accommodate us. Your team has been awesome, and we very much appreciate you!
FNG Customer
FNG specialises in network infrastructure upgrades, Cisco hardware deployments, and bilingual IT support across the USA, EMEA, LATAM and EMEA and beyond.
Contact us today to discuss how we can help optimise your network for better performance and reliability.