Service Excellence

At FNG, service excellence is at the heart of everything we do. We’re committed to delivering exceptional experiences through reliable, responsive, and high-quality support tailored to the unique needs of our channel partners.

Our Accreditations

Ekahau Preferred Partner

As an Ekahau Preferred Partner, we gain early access to new technologies, enhanced training resources, and direct support—allowing us to provide our clients with cutting-edge, reliable wireless solutions that meet even the most demanding environments. It’s a mark of trust, capability, and ongoing innovation in wireless networking.

Ekahau ECSE Certified

Being Ekahau ECSE certified is a key part of our commitment to delivering industry-leading wireless solutions. This accreditation demonstrates our deep technical expertise in Wi-Fi design, troubleshooting, and analysis using Ekahau tools. At FNG, it means our clients can trust us to deliver precise, high-performance wireless networks—backed by globally recognised training and best practices. ECSE certification is more than a credential to us; it's a reflection of our dedication to quality, reliability, and continuous improvement in every wireless project we undertake.

Connectix Certified Installers

Being a Connectix certified installer isn’t something that’s handed out casually. We had to go through thorough training and evaluation, proving not just our technical abilities, but also our understanding of system design, planning, and compliance with industry standards.

Cyber Essentials

At FNG, keeping your data safe is one of our top priorities. That’s why we’ve taken proactive steps to strengthen our cyber security by achieving Cyber Essentials certification — a trusted UK government-backed standard that helps protect against the most common online threats.

This certification gives our partners and customers peace of mind, knowing that we’ve put the right measures in place to secure our systems and handle data responsibly. It’s just one of the many ways we show our commitment to building secure, reliable, and trustworthy technology solutions.

Techies Go Green

FNG is proud to be an approved signatory of Techies Go Green, joining a growing network of over 200 forward-thinking technology businesses committed to sustainability. Techies Go Green is a collective of tech-driven companies and service providers working together to reduce carbon emissions and build greener, more sustainable operations. As part of this movement, FNG is dedicated to making meaningful changes that support a low-carbon future—ensuring our business is not only innovative, but also environmentally responsible.

SIA

FNG is a proud member of the Service Industry Association (SIA)—a global network of companies dedicated to supporting and advancing the high-tech services supply chain. With members spanning the Americas, Europe, and APAC regions, the SIA fosters collaboration, innovation, and best practices across the industry. We're also proud to share that our CEO, Katy Upton, plays an active leadership role as a board member of the SIA, helping to shape the future of service excellence on a global scale.

ISO 9001

The ISO 9000 family of quality management systems is a set of international standards designed to help organisations consistently meet customer and stakeholder needs, while ensuring compliance with relevant statutory and regulatory requirements for their products or services.

“Working with FNG has been like a breath of fresh air, they are always responsive to our needs and offer unrivalled and expert advice all of the time.”

LATAM Customer

Service Delivery Manager

Would You Like To Work With Us?

Interested in Partnering with FNG?

Let’s explore how we can work together to expand your IT channel capabilities and deliver exceptional value to your clients. Book a free, no-obligation meeting with our team to discuss partnership opportunities, service integration, and how FNG can support your business goals. Simply fill out the form, and one of our experts will be in touch shortly.

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