fng employees working in office

Aviation Company Seeks Support

Project Overview

  • Global Catering, Retail & Solutions provider for the aviation industry
  • Client wanted to refresh end user hardware but due to amount of users client found it difficult to manage the project
  • FNG awarded 2 year contract to support client in over 152 global sites
  • FNG were able to support the client by offering account managers, project managers and in country support of multi skilled technicians to quickly support the client
  • Being able to leverage our offering and skills the client has seen a huge saving in their IT expenditure, the client is now able to offer quicker support and more local support
  • Subsequent issues can now be handled in real time and not have a ‘reactive’ approach taken to them as before
  • Over 2500 data centre devices were supported as part of this project
  • Over 9000 total end user devices were covered as part of this project
Global Sites
Thousand Users
Total Network Devices
Total End User Devices
fng employees working in office

Support Solutions

  • Over 150 global sites covered
  • Desktop Services – desktops and laptop support
  • Support of Offices, Data Centers and Server Rooms
  • Desk-side support services including desktops, laptops and mobile¬†
  • Solving network devices issues
  • Over 10,000 end user devices supported
  • Wellness and inventory checks performed