fng employees working in office

Aviation Company Seeks Support

Project Overview

  • Global Catering, Retail & Solutions provider for the aviation industry
  • Client wanted to refresh end user hardware but due to amount of users client found it difficult to manage the project
  • FNG awarded 2 year contract to support client in over 152 global sites
  • FNG were able to support the client by offering account managers, project managers and in country support of multi skilled technicians to quickly support the client
  • Being able to leverage our offering and skills the client has seen a huge saving in their IT expenditure, the client is now able to offer quicker support and more local support
  • Subsequent issues can now be handled in real time and not have a ‘reactive’ approach taken to them as before
  • Over 2500 data centre devices were supported as part of this project
  • Over 9000 total end user devices were covered as part of this project
Global Sites
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Thousand Users
0
Total Network Devices
0
Total End User Devices
0
fng employees working in office

Support Solutions

  • Over 150 global sites covered
  • Desktop Services – desktops and laptop support
  • Support of Offices, Data Centers and Server Rooms
  • Desk-side support services including desktops, laptops and mobile¬†
  • Solving network devices issues
  • Over 10,000 end user devices supported
  • Wellness and inventory checks performed